Quality Assurance

"Quality is never an accident; it is always the result of intelligent effort".

In the service industry, a vendor is often only as good as his last output. Quality then is a continuous process, not a one-time achievement. Our approach to quality is multi-pronged and synchronized with other strategies such as continuous training, frequent testing, process engineering and incentives. The attempt is to create a culture of Zero-defect across the organization.

Synthesis HealthSoft achieves these strategies with rigor from the time an employee is inducted into the system to the time he/she becomes a qualified FTE. Process Audits are done at 2 stages – Self checked by the team member and second by the Quality control team that is attached to the process. All quality parameters are tracked and updated in the system for future reference. There is also a loop back mechanism to feed the training content team to improve the quality of the training deliverable.

Get In Touch

Please fill out the form below to send us an email and we will get back to you as soon as possible.

India

Address
Synthesis HealthSoft Services and Solutions LLP
#141 IT Highway, Prakash Towers, Kottivakkam, Chennai 600041

Phone
+91-44-2454 5523 / 24 / 27

Email
rajiv@synthesis.care

United States

Address
1620 Gateway Blvd,
Suite 102 Murfreesboro
TN 37129

Phone
866-650-9414

Email
rajiv@synthesis.care