Synthesis HealthSoft is supported by it’s group company which has competency in core training function in the Healthcare business. In addition Synthesis HealthSoft is flanked by it’s Knowledge management team with competent personnel with primary objective to research and constantly keep track of the changing guidelines in the Healthcare space. This team is also responsible for training and operationalising the guideline with specific reference to payer process. In addition, all continuous improvement initiatives is also be driven by the Knowledge Management team.